How To Start

Dashboard

The Dashboard gives an overall count of active Employees in the Dental Practices.

The active Employees includes personnel such as Accountant, Dentist, Hygienist, Nurse, Practice Manager, Receptionist and Trainee Nurse.

Settings

Company Profile

The Company Profile is the area where all the Practice details are saved and can be modified. The company name, type, status and email id are non-editable fields whereas the address, designation, contact person and contact number are editable. The Dental Practice logo can also be upload from this page.

Dental Practices

The Dental Practice’s list can be viewed within the Dental Practices page. The new practices can be added to the list, the existing practice details can be viewed, edited or deleted based on the requirement.

The practice name, postcode and address details are maintained in this record too.

Dental Labs

Dental Labs are the list of available Dental Labs for the Practices. The lab details can be edited or deleted.

If any new labs are requested to be added to the list, the ‘Add New’ functionality will support this addition.

Assign Dental Labs

In Assign Dental Labs, each lab can be assigned to practices, which can be decided by the Dental Practices.

The labs are mapped to the practices which means the lab is available to use at each designated practice.

NHS Contract

The NHS contract details can be added to the NHS Contract, to facilitate the easy access of details on UDA contracts. These are list of contracts created by the organisation for the practice.

The new contracts can be added, edited or deleted based on the requirement.

Manage Banks

On the Manage Banks page, Practices are prompted to add their bank details in to enable online payments. The list of paying banks can be added to the page; the current bank details can also be deleted.

If you need to change your bank details, the update option will help you do that.

Payable Adjustments

The Payable Adjustments helps the practice to include different adjustments for their payments.

New types of payable adjustments can be added to the list and also any modification requests can be made as well.

Deductions

The Deductions Page helps the practice to add new Deduction Categories for their Dental Practices. The previously added deductions can also be checked. If there are any modifications required, the application allows them to make the changes.

If the existing deduction needs to be removed from the list, then the delete option helps to apply the change.

Subscriptions

Practice Subscription History is shown in the Subscriptions Page. When the practice decided to purchase a subscription before it expires, they can also add the New Subscription Plan. The existing plan details are also available in the same page within DPP which helps them to check their Subscription Plan. The details include the company name, the package the company has, the starting and ending dates of the subscription, the plan (Monthly/Yearly), and the status of the subscription.

Support

View Tickets

In the View Tickets Page, the registered issue tickets can be checked along with the status. The Generated Ticket Number with Date and the Current status of the ticket are shown in the table.

It also gives the privilege to add new tickets with the help of the ‘Add new’ link in the same page.

Submit A Ticket

Any problems experienced in the application can be registered as an issue ticket in the ‘Submit a Ticket’ page. An additional screenshot can be attached in the form for better clarity about the issue.