Frequently Asked Questions
Everything You Need to Know About DPP
Dental Professional Portal | dentalprofessionalportal.com
Your questions answered — straight and simple. If you're a practice owner, principal, or manager exploring DPP for the first time — or just want to understand what the platform can really do — this page has you covered. Below are the most common questions we hear from dental professionals across the UK, answered clearly and honestly.
General
Features
Security & Data
Getting Started & Pricing
Paperless & Sustainability
What is DPP (Dental Professional Portal)?
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DPP is an all-in-one cloud-based back-office management platform built specifically for UK dental practices.
It combines financial management, HR, and compliance in one secure dashboard so practice owners spend less time on admin and more time focused on patient care.
Who is DPP designed for?
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DPP is designed for dental practice owners, principals, practice managers, dentists, hygienists, receptionists, accountants, and staff. Each user gets a personalised, role-based login and dashboard tailored to what they need to see and do.
Is DPP specific to the UK?
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Yes. DPP is built specifically for UK dental practices and is fully aligned with NHS contracts, GDC, CQC, BDA, NHS, and ICO standards. This makes it uniquely suited to the regulatory and financial environment that UK dentists operate in.
How is DPP different from generic practice management software?
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Most practice management systems focus on patient records and appointment scheduling. DPP is different — it's a dedicated back-office management platform focused on your practice NHS & Private gross and net income, payroll, HR, compliance, and reporting. It fills the gap that generic tools leave behind, and it's built around how UK dental practices actually work.
What does the Financial Module do?
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The Financial Module automates earnings calculations for dentists and hygienists, tracks Private and NHS income, manages dental lab bills, deductions, and payable adjustments, and generates monthly income statements. Each statement is sent directly to the relevant dentist or hygienist for approval before payment, eliminating errors and disputes. The result is a fully accurate, paperless process with no manual spreadsheet work required.
How does DPP handle NHS income tracking?
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DPP tracks NHS income on a per-dentist basis, giving you a clear view of each dentist's NHS earnings within your practice. This makes it straightforward to review individual performance, reconcile payments, and produce accurate NHS income reports — without manual calculations or spreadsheets.
What HR features does DPP include?
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DPP's HR module covers staff management, payslips, holiday entitlement tracking, attendance records, staff rota management, CPD tracking, staff documents, qualifications, and automated reminders for renewals. It replaces multiple spreadsheets and paper-based systems with one organised, digital solution.
How does DPP help with CQC compliance?
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DPP's Compliance Management Module keeps all your compliance documents stored, organised, and accessible at all times. You're always inspection-ready — no scrambling to find paperwork before a CQC visit. The platform follows GDC, CQC, BDA, NHS, and ICO guidelines.
Can I manage multiple practices from one account?
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Yes. DPP is specifically designed for multi-site dental groups. You can manage multiple practices from a single secure dashboard, with role-based access for each team and full visibility across all locations — financial, HR, and compliance included.
What kinds of reports can DPP generate?
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DPP generates NHS and private income statements, staff earnings reports, monthly practice summaries, attendance and holiday reports, and compliance status overviews. Reports are available on demand, at any time, for practices of any size.
Can I access DPP from anywhere?
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Yes. DPP is fully cloud-based, which means you can access your practice data 24/7 from any device — desktop, laptop, tablet, or mobile. Whether you're in the practice, working from home, or travelling between sites, your data is always at your fingertips.
Is my data secure on DPP?
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Absolutely. DPP is Cyber Essentials Certified and registered with the ICO. All data is stored securely in the cloud with role-based access controls, meaning staff can only see what they need to. Your practice's sensitive financial and HR data is protected at all times.
Who can see what within DPP?
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DPP uses role-based logins. Each user — whether a Company Admin, Practice Manager, Dentist, Hygienist, Receptionist, or Accountant — gets a customised dashboard that shows only what's relevant to their role. You stay in full control of data access across your whole team.
Is there a free trial available?
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Yes — and no credit card is required. You can sign up for a free trial at www.dentalprofessionalportal.com and explore the platform at your own pace. We also offer free 20-minute demos where we walk you through everything personally.
How long does it take to set up DPP for my practice?
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Getting started with DPP is straightforward. Most practices are up and running quickly, with guided onboarding steps available on the website. The platform is designed to be user-friendly from day one — no technical expertise required.
Is DPP affordable for smaller practices?
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Yes. DPP is priced to be accessible for single-site practices as well as larger dental groups. It's a cost-effective alternative to hiring additional admin staff or juggling multiple systems. Visit dentalprofessionalportal.com/pricing to see current plans.
What support is available if I get stuck?
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DPP offers responsive support through a dedicated ticketing system and an DPP WhatsApp community support. If you have a question or run into an issue, help is always close by. You can also find guides and resources at our website under Help section.
How does DPP help practices go paperless?
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By moving your financial records, HR documents, payslips, compliance files, and staff documents into DPP's secure digital back-office environment, you dramatically reduce paper usage across your practice. It's better for your organisation — and better for the planet. Silicon Technix, the company behind DPP, is an SME Climate Hub Committed business.
Still Have Questions?
We’d love to show you DPP in action. Book a free 20-minute demo and see exactly how it works for your practice — no commitment, no credit card required.
Call Us: 020 3478 0177